ANALISA KEPUASAN MASYARAKAT KOTA DAN KABUPATEN MOJOKERTO TERHADAP PROYEK PENGENDALIAN BANJIR PERKOTAAN DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS

Abstract

The portrait of the social issues following the latest public participation to be integrated in the urban flood control program in the pre-construction, construction and post-construction. The portrait is expected to be considered in order to eliminate the negative impacts and maximize the positive impact of urban flood control construction program in a participatory manner from the perspective of key stakeholders, advocates, and policy makers related to the program. The purpose of this study is to encourage the presence of a sense of belonging, responsibility, and foster key stakeholders, advocates, and policy makers on a river normalization program/construction of flood control infrastructure Brangkal good time at pre-construction, construction and post-construction. IPA is the use of the method in people's satisfaction levels are entered in quadrants on a map Importance Performance Matrix. The study shows that a flood control project that has been built, not in accordance with the expectations of society. The coordination with the Contractor at the time of project implementation, socialization of the City at the time prior to the implementation of the project, and the socialization of the Department of Irrigation Works in the moments before the implementation of the project, is in conformity with perceived by the public. The socialization of the River Center at the time of completion of the project, and Community Involvement in project implementation performance is not too special. Socialization of the City at the time of completion of the project, and the socialization of the Department of Irrigation Works at the time of completion of the project and is perceived by the public too much.